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Build what’s next.
KylixiStudio is recruiting for Support Team, Moderator, Staff Team, Administrator and Marketing Manager positions. Join a collaborative digital studio that values clear communication, thoughtful work and dependable service. Explore each role below for responsibilities, available positions, opening dates and additional compensation details.
Find your place in the studio.
Help members find clear answers and keep their experience with the studio moving forward.Support Team
Support Team members are a first point of contact for KSDigital Portal users and clients. You will review incoming questions, follow up on open conversations and explain the next steps in a clear, professional way. This role suits patient communicators who can investigate an issue carefully, protect account information and recognise when a concern needs a more senior team member.
Responsibilities
- Respond to support requests with accurate information and a helpful, respectful tone.
- Keep ticket details, priorities and progress up to date so members know what happens next.
- Document useful findings and escalate complex, sensitive or account-related issues through the appropriate channel.
What you bring
Clear written communication, attention to detail, patience and a willingness to learn the studio’s services and support procedures.
Current openings
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Help maintain a welcoming, fair and well-managed community.Moderator
Moderators support a positive environment by applying community standards consistently and addressing concerns with care. You will assess reports, document relevant context and take proportionate action within your assigned permissions. Good judgement, discretion and the ability to stay calm in difficult conversations are central to this role.
Responsibilities
- Review community concerns and respond according to documented studio rules.
- Record the context and reasons behind moderation decisions for clear, accountable follow-up.
- Escalate serious safety concerns, disputes and issues outside your authority to the appropriate team.
What you bring
Sound judgement, consistent decision-making, respectful communication and the ability to handle sensitive information responsibly.
Current openings
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Support the practical work that turns studio ideas into well-delivered projects.Staff Team
Staff Team members help coordinate creative and technical work across the studio. You will contribute to project tasks, maintain clear progress updates and work with colleagues to prepare accurate, polished deliverables. The role rewards initiative, reliable follow-through and a collaborative approach to solving problems.
Responsibilities
- Contribute to assigned project work and keep requirements, milestones and handovers organised.
- Review work for accuracy and quality before it reaches a client or the wider community.
- Maintain project and portfolio information within your assigned permissions and communicate changes promptly.
What you bring
Organisation, teamwork, attention to quality and relevant creative, technical or project-coordination experience.
Current openings
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Keep studio operations consistent, accountable and well supported.Administrator
Administrators help oversee day-to-day KSDigital Portal operations and support staff handling more complex situations. You will review issues carefully, apply the studio’s procedures and maintain accurate records when managing accounts or permissions within your authority. This role calls for mature judgement and a strong respect for privacy and access controls.
Responsibilities
- Support staff with escalated operational issues and coordinate appropriate follow-up.
- Carry out authorised account and role-management tasks with careful checks and clear records.
- Identify recurring problems, improve internal procedures and raise security concerns promptly.
What you bring
Experience with administration or team support, strong organisation, careful decision-making and an understanding of responsible access management.
Current openings
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Help the right people discover the studio and understand what we can build together.Marketing Manager
The Marketing Manager shapes clear, consistent communication about KylixiStudio’s services and work. You will plan campaigns, coordinate content and use audience feedback and performance insights to improve results. The role combines practical execution with brand judgement, ensuring that public messaging is accurate, professional and aligned with the studio’s direction.
Responsibilities
- Plan and coordinate campaigns, announcements and studio content across approved channels.
- Maintain a consistent brand voice and present projects and services clearly and accurately.
- Review campaign results and audience feedback, then recommend practical improvements.
What you bring
Strong writing and planning skills, marketing experience, brand awareness and the ability to turn evidence into clear next steps.
Current openings
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